How long before I get a tracking number?
Only Crits orders will take 5-10 days to process. Once your order has passed the processing phase you will receive your tracking number directly through email or text! Please head over to our shipping policy for more information about shipping and processing.
Are your dice balanced?
Our sets are balanced enough for casual play and most gamers. If you need 100% completely precision balanced dice for high stakes/professional play, this may not be the site for you!
How long will it take for my dice to get here?
You can expect your package to take around 8-35 days due to COVID-19. Typically our shipping will take 8-18 days. Please head over to our shipping policy for more information about shipping and processing.
Can I change the address on my order?
You can change the delivery address for an order until it has been processed. Once your order has shipped, you can find tracking information and your tracking number sent directly to your email. Please head over to our shipping policy for more information about shipping and processing.
My mystic dice have arrived broken!
No worries! Shoot us an email and we will send you a new product, and possibly more. 😉
If I don't like it can I get a refund?
We have a 30 day no questions asked return policy from date of arrival. We only refund broken, damaged, or lost packages. Refer to our Return & Refund policy.